Privacy Policy

This Privacy Policy discloses the privacy practices for spockconnect.com (the "Website"). This privacy notice applies solely to information collected by this website. Spockconnect LLC ("Spockconnect", "our," "we," "us," or the "Company") is committed to maintaining the privacy and security of visitors’ personal information on this site.

General Information

  • We will not require information that personally identifies you ("Private, Sensitive Information") while you are simply browsing spockconnect.com. No personally identifying information will be collected unless you choose to provide that information to us.
  • Spockconnect collects personal information when you sign up for a demonstration. When you sign up, we ask for your name, email address, phone number, and your company's demographic information.
  • Spockconnect receives information from your browser, including your IP address. Your IP address is not permanently stored in a way that is identified with your personal information.

Messaging and Data Use

SMS Terms & Conditions:

By subscribing to Spockconnect SMS services, you agree to receive text messages from us. Spockconnect will send SMS messages to update customers on project statuses and enhance the overall customer experience. For assistance, please contact us at 877-347-7978. To opt out, reply "STOP" at any time. Message frequency may vary, and standard message and data rates may apply.

Text/SMS Marketing:

If you opt into SMS communications from Spockconnect, you will receive text messages at the number provided. These may include promotional offers, coupons, and updates related to Spockconnect or our affiliated businesses, along with order and account information.

Consent to Receive Automated Messages:

Your consent to receive automated messages is not a condition for purchasing or using Spockconnect services. Messages may include order confirmations, updates, and special offers.

Frequency of Messages:

Message frequency may vary based on orders, account activity, and promotions. Messages will include transactional updates and occasional promotional content.

Opt-Out and Support Options:

To stop receiving text messages, text "STOP" at any time. Once your opt-out request is processed, you will no longer receive messages from us. A confirmation message will be sent upon unsubscribing. To re-subscribe, text "START". For assistance, text "HELP" or contact us.

Wireless Carrier Rates and Services:

Standard message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.

Confidentiality:

We will keep your mobile number confidential and will not share it with third parties for marketing purposes. However, for operational purposes, your name and number may be shared with service providers who facilitate SMS communications. These providers will use your information solely for delivering these services. No mobile information will be shared with third parties for marketing/promotional purposes. The privacy policy excludes text messaging originator opt-in data and consent, which will not be shared with third parties. Users can opt out by replying "STOP" or request more information by replying "HELP". Message frequency may vary, and standard rates may apply.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us. We will not sell or rent this information to anyone unless as disclosed herein. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may contact us at info@spockconnect.com if you wish to opt out from receiving these messages.

Your Control Over Information

By providing your contact information, such as your name and email address, we may send you email communication. We respect your online privacy. If at any time you are not interested in receiving our communication, we provide a way to unsubscribe by clicking on the link within the email or responding with your request to be removed from further communications. If your personally identifiable information changes, you may correct it by contacting us at info@spockconnect.com .

Use of Cookies

This Website uses "cookies" to help you personalize your online experience. A cookie is
a text file placed on your computer or other device by a Web page server. Cookies cannot be used to run programs or deliver viruses. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize our pages or register with our site or services, a cookie helps us recall your specific information on subsequent visits. This simplifies recording your personal information, such as billing and shipping addresses. You can accept or decline cookies. Most browsers automatically accept cookies, but you can modify your settings to decline them. If you choose to decline cookies, some features of the Website may not function properly.

Security and Protected Health Information

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security. Therefore, we request that you do not submit Protected Health Information (PHI) through our website. If you are a patient using the website, please do not provide Spockconnect with PHI. If you are a patient using Spockconnect’s Products, the information you provide to us through those Services may be considered PHI and will be protected by Spockconnect as required by law. If you have any questions about security on our website, you can contact us at info@spockconnect.com .

Children’s Online Privacy Information

This Website is not intended for children under 13. We do not knowingly collect information from children under 13, although certain third-party sites that we link to may collect information. In accordance with the Children’s Online Privacy Act, if we inadvertently begin collecting data from children under 13, we will notify parents first and seek consent. Parents can review, delete, or refuse further collection of their child’s information by contacting info@spockconnect.com .

Additional California Privacy Disclosures

This section applies only to California residents. Under California law, you have the right to request a list of the categories of personal information disclosed to third parties for direct marketing purposes during the past year and the names and addresses of those parties. To request this information or opt out, contact info@spockconnect.com .

Links to Other Sites

This website contains links to other sites. Spockconnect LLC is not responsible for the

privacy practices or content on other sites. We encourage visitors to read the privacy statements of other sites that collect personally identifiable information.

Customer Testimonials, Comments, and Reviews

We may post customer testimonials, comments, etc. on our website which may contain personal information (e.g., name, practice name, city, state, job title, etc.). We obtain the customer's consent before posting. To update or delete your testimonial/information, contact info@spockconnect.com .

Information Sharing and Disclosure

  • Spockconnect will not rent, sell, or share personal information about you with other people or nonaffiliated companies for promotional purposes except to provide products or services you've requested.

  • With your consent, we may share your name and email with certain partners we work with. To opt out, contact info@spockconnect.com .
  • You may also provide personal information about others (e.g., name, email address, phone number). This information is used only to complete your request.
  • Spockconnect may share information to comply with legal requests or to investigate fraud, safety threats, or other violations of law.
  • If Spockconnect is ever acquired or merged with another company, we will transfer information about you. Spockconnect will notify you before the transfer occurs.

Contact Information If you have any questions about this Privacy Policy, our information handling practices, or to opt out of any Privacy Policy, please contact us:

📧 Email: info@spockconnect.com
📍

Spock Support – Privacy Policy

8359 Office Park Drive Grand Blanc, MI 48439

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